Management News New Managing Director for machine tool manufacturer Makino
Germany — Makino Europe has appointed Bert Kleinmann new Managing Director of Makino GmbH. With decades of management experience in the CNC machine tool manufacturing sector, Bert Kleinmann brings vast knowledge from the industry.
20 years of experience as Managing Director for Matsuura gives Bert Kleinmann a head start in his new assignment at Makino GmbH. Located in the facility of Makino Europe’s headquarters and technology centre in Kirchheim unter Teck near Stuttgart, the company is responsible for the Japanese parent company’s sales, application and service activities in Germany, Austria, Switzerland, the Benelux countries and Scandinavia.
Bert Kleinmann already sees a number of focal points in his new assignment: “First, we will be prioritising customer satisfaction; and second, we will be intensifying our sales activities in Germany to come closer to our customers.” He also sees improvement potential in several areas: “We want to speed up our after-sales service, get to understand our customers better and cultivate closer relationships with them, not least through the deployment of digital tools.” Preventive maintenance and more efficient internal processes are two other areas Bert Kleinmann will be prioritising to enhance customer satisfaction.
Bert Kleinmann has a clear vision: “We want to be the preferred partner for leading companies in a variety of highly productive industries. By working hand in hand with such ambitious customers we can secure and gain competitive advantages in the respective markets.”