Web application Digital wizard simplifies tool ordering
Germany — With ‘Walter Innotime’, Walter is introducing a digital design wizard for accelerating the consulting and ordering process. The web application links existing Walter systems to the engineering competence of Walter employees.
Walter Engineering are working with a new digital wizard: Walter Innotime. Based on a 3D model of the component drag-and-drop uploaded to the Walter website by the customer, Walter Innotime analyses which cutting operations are required and suggests to the engineer dealing with the enquiry (in future versions, directly to the customer) the appropriate machining tools with cutting data and prices from the Walter portfolio. This digital search at the component level is currently unique in the market.
The engineer checks the proposal and optimises it, if necessary, according to the customer's needs. As a result, the design process for complex enquiries is fast-tracked considerably – and the customer receives the most economical tailored tooling solution and a valid quote in the shortest time. Walter field service employees and engineers benefit from the preliminary work done by the system: in the physical design and the development of the optimum machining strategy for the customer component.
“For our engineers and technical distributors, but primarily for our customers, Walter Innotime represents a milestone. We deliberate intensively over the component and can deal with enquiries so much faster — for our customers, that's something directly tangible,” explains Dr Michael Hepp, Vice President Digital Business at Walter. “By combining the Engineering competence of our employees with the virtual intelligence of our software systems, we can assist our customers in quickly and easily finding, purchasing and employing the most economical tooling solution for them. In future, our customers will have to do nothing more than upload their 3D component — quick and easy.”