3D measurement specialist Creaform announced the opening of their new 660-square-meter repair center, next to their France office based in Fontaine (close to Grenoble). The new infrastructure is meant to help the company consolidate its position as a world-class manufacturer in terms of quality, service and after-sales.
With the opening of a new repair center in France, Creaform wants to sends a strong message of support and autonomy for the its customers in the EMEA region: the company can now leverage solid calibration and acceptance results locally, and address repairs on its entire portfolio.
With this investment, the company aims to reduce the time of the repair process, namely in terms of overseas shipping. Partners and end customers of the EMEA territory (Europe, Middle East, Africa) will now benefit from a local service, which will reduce the occasional expedition of their products to the Creaform headquarters in Lévis (Québec), Canada. This translates to an optimisation of handling costs and better control over the RMA process (return merchandise authorization). The repair center will also receive, manage and process Creaform systems coming from India instead of receiving them in Canada, as is the case today.
Thanks to the ISO 9001 (July 2022) and ISO 17025 (December 2022) certifications it received, this new center can conduct calibration and acceptance tests locally, on all quality control systems and products throughout the Creaform portfolio. Going forward, all repairs will be done with the same level of service as Creaform HQ. ISO 9001 is the standard that covers the implementation of a quality management system in a given organization while ISO 17025 extends to an organization’s ability to generate reliable results in terms of calibration and testing.
Stand vom 23.03.2021
Consent to the use of data for promotional purposes
I hereby consent to Vogel Communications Group GmbH & Co. KG, Max-Planckstr. 7-9, 97082 Würzburg including any affiliated companies according to §§ 15 et seq. AktG (hereafter: Vogel Communications Group) using my e-mail address to send editorial newsletters. A list of all affiliated companies can be found here
Newsletter content may include all products and services of any companies mentioned above, including for example specialist journals and books, events and fairs as well as event-related products and services, print and digital media offers and services such as additional (editorial) newsletters, raffles, lead campaigns, market research both online and offline, specialist webportals and e-learning offers. In case my personal telephone number has also been collected, it may be used for offers of aforementioned products, for services of the companies mentioned above, and market research purposes.
In case I access protected data on Internet portals of Vogel Communications Group including any affiliated companies according to §§ 15 et seq. AktG, I need to provide further data in order to register for the access to such content. In return for this free access to editorial content, my data may be used in accordance with this consent for the purposes stated here.
Right of revocation
I understand that I can revoke my consent at will. My revocation does not change the lawfulness of data processing that was conducted based on my consent leading up to my revocation. One option to declare my revocation is to use the contact form found at https://support.vogel.de. In case I no longer wish to receive certain newsletters, I have subscribed to, I can also click on the unsubscribe link included at the end of a newsletter. Further information regarding my right of revocation and the implementation of it as well as the consequences of my revocation can be found in the data protection declaration, section editorial newsletter.