Circular Economy Re-manufacturing service for tools ensures sustainability
Tool supplier MAQ is undergoing a process of change: from only offering sales of new products to providing a full concept which includes re-manufacturing and re-certifying of existing tools.
MAQ has been selling its Turning tools since the end of 2018, and today there are more than 2000 MAQ STMD (Self Tuning Mass Damper) turning tools in use in workshops all over the world. Currently, the number of MAQ tools in operation more than doubles every year.
With the circular economy mindset, the company designed its products with the re-manufacturing concept from the start. During a period the manufacturer tried out its re-manufacturing program., The main objective was to verify that they can handle the process as well as return the tool with a perfect performance at a reasonable cost.
If a MAQ tool is damaged the customer sends the tool to the MAQ HQ in Sweden. The engineers will analyse the tool and return, to the customer with an offer including the alternatives at hand. The experts will provide the customer with the information necessary to make an informed decision of whether re-manufacturing is viable, or exchange should be considered. The customer chooses an alternative, informs MAQ and they get to work. If the tool is severely damaged there might be a limitation on how much of the damaged tool can be re-use. Parts that can’t be reused will be sent for recycling.