UK - An exceptional business year with Excetek's range of high-performance, wire cut machine tools for Warwick Machine Tools in the UK has now led the latter to concentrate exclusively on providing pre and post-sales and service support for the brand in the UK and Eire.
Warwick Machine Tools (WMT) will now exclusively provide pre and post-sales and service support for Excetek's range of high-performance wire cut EDM machines in the UK and Ireland following 12 months of repeat and new customer orders and enquiries for the brand, which is said to be cost-effective as well. Nevertheless, the distributor announced that it will continue to support existing UK customers with Ona EDM machines with the usual, reliable technical back-up and service care, which they have been having.
WMT National Sales Manager, Andrew Kilshaw, explains the rationale behind the decision: “We have had an exceptional long-term relationship with Ona, supplying and supporting customers in many advanced industry sectors and we will not abandon those customers with older and more recent Ona EDM machines as we have the most technical experience and expertise to support them in the UK. However, the continued growth of Excetek demands our full focus and the tough decision was recently taken to end the business partnership amicably.”
As a full-service machine tool supplier, WMT provides pre and post-sales support for its principal Excetek Technologiesrom from its 5,000-sq.ft. showroom near Kenilworth. It also offers extensive training programmes and front-line spares.