Handtmann A-Punkt

German machine tool maker adds customer support units

| Editor: Eric Culp

The company’s Service and Support team can perform repairs on the shop floor.
The company’s Service and Support team can perform repairs on the shop floor. (Source: Handtmann A-Punkt)

The new divisions cover a range of areas.

Handtmann A-Punkt, a supplier of high-speed milling centres, said it has further expanded operations to include a Service Support Team for customer problems, enquiries and on-the-spot service.

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An Implementation Team has been created for both machine implementation and professional training, the company said. It added that an After-Sales Helpdesk to field questions on service products and agreements, maintenance contracts and machinery rebuilding was created last year.

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