Creaform expands global reach with new service centres

3D metrology support Creaform expands global reach with new service centres

2023-10-19 Source: Creaform 1 min Reading Time

Aiming to facilitate customers' experience around the globe, 3D measurement expert Creaform has inaugurated several new local service centers and already has plans to open even more by the end of the year.

So far this year, Creaform has inaugurated eight new service centers.(Source: Creaform) — So far this year, Creaform has inaugurated eight new service centers.
(Source: Creaform)

Creaform, a business unit of Ametek, has announced investments in new customer service centres around the world. Several of these centres are already operational, with more to come, underlining the company's commitment to providing consistent customer support worldwide.

So far this year, Creaform has inaugurated eight new service centers: in Korea, in Thailand, in Brazil, in Mexico, in Taiwan in collaboration with General Integration Technology, in Indonesia in collaboration with PT. Global Digital Form, in Turkey in collaboration with Mega Danışmanlık Temsilcilik Dış Tic, and UK, in collaboration with Measurement Solutions. What’s more, the international company is planning to open other centers in Malaysia, Israel, Australia, India, Singapore, New Zealand, Saudi Arabia and Vietnam. With these eight additional service centers on the horizon, it represents a total of 16 countries targeted in 2023 and early 2024.

These service centres aim to improve the customer experience by offering a wide range of services, including hardware and software support, calibration, diagnostics, logistics and supply. The strategic locations of these centres are expected to provide faster service and potentially reduce shipping costs for customers.

David Gagné, Creaform's Vice President of Customer Services, emphasized the importance of consistent customer support and the company's goal to connect more effectively with its customers.

Creaform sees these investments as a step towards improving global customer support standards, in line with its principles of innovation and commitment to improving the customer experience.

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